Welcome to YI YU NETWORK MEDIA CO., LIMITED (“we,” “us,” “our”), operating under the domain https://mocosu.com/ (the “Site”). These Terms of Service govern your use of our Site and the purchase of products from our online store. By accessing or using the Site, you agree to these Terms and Conditions. If you do not agree to these terms, please do not use our Site.

1. General Terms

By using our Site, you agree to comply with all applicable laws and regulations. You also agree not to misuse the Site in any way, including, but not limited to, using the Site for unlawful purposes, hacking, or attempting to interfere with the functionality or security of the Site.

2. Products and Pricing

We strive to ensure that all products on our Site are described accurately. However, we do not warrant that product descriptions, images, or any other content on the Site are complete, current, or error-free. Prices and availability of products are subject to change without notice.

  • Product Availability: Products displayed on the Site are subject to availability. We reserve the right to limit the quantity of items you can purchase.
  • Pricing: All prices are listed in USD or the applicable local currency and are subject to change. Any taxes or duties incurred are the responsibility of the buyer.

3. Orders and Payments

  • Order Acceptance: Your order constitutes an offer to purchase a product. We may accept or decline your order at our sole discretion, and we will notify you via email if your order has been accepted or canceled.
  • Payment: Payments for products purchased on the Site are processed securely through our third-party payment processor. We accept various forms of payment, including credit/debit cards and other online payment methods.
  • Order Confirmation: After placing an order, you will receive an order confirmation email detailing your purchase. Please review the details and contact us immediately if there are any discrepancies.

4. Shipping and Delivery

  • Shipping Methods: We offer a range of shipping options. Shipping fees and estimated delivery times will be displayed at checkout.
  • International Shipping: We ship worldwide. Customs duties, taxes, and fees may apply and are the responsibility of the customer. Please check with your local customs office for any additional charges.
  • Delivery Times: Delivery times vary depending on the shipping method selected and the destination. We aim to process orders as quickly as possible, but delays may occur due to circumstances beyond our control.
  • Shipping Address: You are responsible for providing accurate and complete shipping information. If your order is returned due to incorrect information, additional shipping charges may apply.

5. Returns and Refunds

We want you to be satisfied with your purchase. If you are not happy with your order, we offer returns and refunds under the following conditions:

  • Return Period: Returns must be made within 30 days from the date of delivery.
  • Condition of Items: Products must be unused, undamaged, and in their original packaging to be eligible for return.
  • Refund Process: Once we receive your returned items and verify their condition, we will issue a refund to your original payment method, excluding shipping charges.
  • Non-returnable Items: Certain items such as custom-made or final-sale products may not be eligible for returns or refunds.

6. Account and Security

  • Account Registration: You may create an account on our Site to place orders and manage your purchases. You are responsible for maintaining the confidentiality of your account information, including your password.
  • Security: We use reasonable security measures to protect your information. However, you agree to notify us immediately if you suspect any unauthorized use of your account.

7. Intellectual Property

  • Ownership: All content on the Site, including text, images, logos, trademarks, and designs, are owned by YI YU NETWORK MEDIA CO., LIMITED or licensed to us and are protected by copyright and intellectual property laws.
  • Limited License: You are granted a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes. You may not use, reproduce, or distribute any of the content without our prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, YI YU NETWORK MEDIA CO., LIMITED will not be held liable for any indirect, incidental, special, or consequential damages arising from the use of our Site or products. Our total liability to you for any claim arising from these Terms of Service shall not exceed the amount paid by you for the product in question.

9. Indemnification

You agree to indemnify and hold harmless YI YU NETWORK MEDIA CO., LIMITED, its officers, employees, agents, and affiliates from any claims, damages, or losses arising from your use of the Site, violation of these Terms, or infringement of third-party rights.

10. Governing Law and Dispute Resolution

These Terms of Service are governed by and construed in accordance with the laws of Hong Kong. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of Hong Kong.

11. Changes to These Terms

We reserve the right to modify or update these Terms of Service at any time. Any changes will be posted on this page with the updated “Effective Date.” You are encouraged to review these Terms periodically to stay informed about how we govern the use of our Site and services.